This privacy statement was last changed on 28 August 2024, last checked on 28 August 2024, and applies to citizens and legal permanent residents of the United States.
In this privacy statement, we explain what we do with the data we obtain about you via https://connectlearn.eu. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose and categories of data
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)
1.1 To sell or share data with a third party
1.1 To sell or share data with a third party
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
1.2 Contact - Through phone, mail, email and/or webforms
1.2 Contact - Through phone, mail, email and/or webforms
The following categories of data are collected
- A first and last name
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- IP Address
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.3 Payments
1.3 Payments
The following categories of data are collected
- A first and last name
- IP Address
- An email address
Retention period
We retain this data until the service is terminated.
1.4 Registering an account
1.4 Registering an account
The following categories of data are collected
- A first and last name
- An email address
- IP Address
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.5 Newsletters
1.5 Newsletters
The following categories of data are collected
- A first and last name
- IP Address
- An email address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
Retention period
We retain this data until the service is terminated.
1.6 To support services or products that a customer wants to buy or has purchased
1.6 To support services or products that a customer wants to buy or has purchased
The following categories of data are collected
- A first and last name
- IP Address
- An email address
Retention period
We retain this data until the service is terminated.
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
1.8 To be able to offer personalised products and services
1.8 To be able to offer personalised products and services
The following categories of data are collected
- A first and last name
- An email address
- Account name or alias
- IP Address
Retention period
We retain this data until the service is terminated.
1.9 To be able to comply with legal obligations
1.9 To be able to comply with legal obligations
The following categories of data are collected
- A first and last name
- An email address
Retention period
We retain this data until the service is terminated.
2. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
3. How we respond to Do Not Track signals & Global Privacy Control
Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.
4. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-out preferences webpage.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Login Security
- DKIM, SPF, DMARC and other specific DNS settings
- (START)TLS / SSL / DANE Encryption
- HTTP Strict Transport Security and related Security Headers and Browser Policies
- Website Hardening/Security Features
- Vulnerability Detection
- Security measures of hardware that contain, or process personal data.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:
8.1 You have the following rights with respect to your personal data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
9. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
10. Contact details
Connected Learning Company
The Connected Learning Company Ltd
Three River Centre Lifford F93 NX99 Co. Donegal
Ireland
Website: https://connectlearn.eu
Email: info@connectlearn.eu
Phone number: +353 6530998
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
Solid Backups
What personal data we collect and why we collect it
Backups
Per the functionality of this plugin, backups of your website files and/or database are created and stored locally on your server and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.
Cookies
Cookies are used to handle importing and restoring backups.
Plugin Settings
Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.
Recent Activity
This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.
Logging
This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems.
How long we retain your data
Backups
Backup retention is completely up to the website owner. This can vary from less than one minute to indefinitely.
Cookies
Cookies used during the restore/import process expire after 24 hours.
Plugin Settings
Settings are retained indefinitely until they are changed or removed manually.
Where we send your data
Backups
Backups are not automatically sent to remote destinations automatically, however backups can be configured to be sent to third-party servers.
How we protect your data
Backups
Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.
What third parties we receive data from
Backup Destinations
Backups can be sent to third-party destination servers, including but not limited to:
- Solid Backups Stash | Privacy Policy
- Solid Backups Deployment | Privacy Policy
- Amazon S3 | Privacy Policy
- Dropbox | Privacy Policy
- Google Drive | Privacy Policy
- Rackspace Cloud | Privacy Policy
Links to third party privacy policies have been included.
WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example --
Payments
In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Solid Security
What personal data we collect and why we collect it
Cookies
Suggested text: Some forms on this site require the use of Google's reCAPTCHA service before they can be submitted. If you consent to this service, a cookie is created that stores your consent. This cookie deletes itself after thirty days.
Suggested text: A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features.
Suggested text: Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.
Security Logs
Suggested text: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
Suggested text: For security, use of Google's reCAPTCHA service is required which is subject to the Google Privacy Policy and Terms of Use.
When running Security Check, solidwp.com will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to solidwp.com as part of this process. Requests to solidwp.com include the site's URL. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy.
Suggested text: This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.
In order to ensure file integrity, Solid Security pulls data from wordpress.org, solidwp.com, ithemes.com and amazonaws.com. No personal data is sent to these sites. Requests to wordpress.org include the WordPress version, the site's locale, a list of installed plugins, and a list of each plugin's version. Requests to solidwp.com and amazonaws.com include the installed SolidWP products and their versions. For wordpress.org privacy policy details, please see the WordPress Privacy Policy. For solidwp.com privacy policy details, please see the SolidWP Privacy Policy. Requests to amazonaws.com are to retrieve content added and managed by SolidWP which is covered by the Amazon Web Services Data Privacy policy.
How long we retain your data
Suggested text: Security logs are retained for 60 days.
Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
YITH Plugins
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
Revolut
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.
WooCommerce Zapier
By using this extension, you may be sharing personal data with an external service (Zapier). Customer information provided during the purchase (checkout) process is sent to Zapier if you have one or more Zapier Feeds configured.
Please see the Zapier Privacy Policy for more details.
Once this personal information is sent to Zapier, it is then sent to various third party services. You should list the service(s) that are used in the Action part(s) of your WooCommerce Zaps, so that your customers understand which third party services their personal data is sent to after it is sent to Zapier.